EMERSON GLENN

About Us
2009-01-28 13:05:16

EMERSON GLENN was founded in 1993 as an apparel manufacturer/decorator. Since then, we have become a leader in the field of promotional marketing products and services. We have done so by providing a dependable and professional staff offering competitive pricing and dependable delivery. We also offer on-site production, warehousing and fulfillment capabilities. All of these services enable the highest level of product and quality control.

EMERSON GLENN sells relationships. We work hand-in-hand with our clients to make sure that the products we provide support your brand while meeting your near and long-term business and marketing objectives. We are in it for the long haul. That is why we have a 90% customer retention rate.

In addition to attentive support, EMERSON GLENN provides fast, custom quotes on the products you're most interested in. A key way we provide top-notch service is via our LOGO emPowered platform. Simply tell us which products you want quoted and we'll deliver a customized sales presentation - in 24 hours or less - complete with photos, descriptions and pricing designed to fit your budget.

Go ahead and try us out. We're anxious to earn your business, and we'll prove it.

CONTACT US:

For customer support, please phone 800.440.8161
info@emersonglenn.com

SERVICES:

Company Stores
Promotional Giveaways
Warehousing and Fulfillment
Premium and Incentive Programs
Executive Gifts
Recognition and Award Programs

ARTWORK: Camera Ready artwork means, black and white laser printed artwork of 1200 dpi or higher. We require the camera ready artwork to be in EPS (encapsulated post script) or AI (Adobe Illustrator) for PC. Please convert all text to outlines when possible. E-mail your artwork to: art@emersonglenn.com The following artwork is not considered Camera Ready: photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art that needs to be resized, low resolution laser printed artwork of less than 1200 dpi (we recommend sending black and white 1200 dpi laser prints at 200% larger than actual size), photocopies, faxed art, letterhead, business cards, Web images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color or otherwise improved. Stats, PMTs or computer scans of the above are not considered camera ready.

An Overview of the Ordering Process:
Shortly after placing your order, you will receive an email notification that we have received your order and instructions on how to send us your artwork. Then, one of our customer care experts will be assigned to oversee your order. He or she will check product availability, review your order for any potential problems with artwork, imprint issues and delivery times, and make sure to offer you any recommendations should our expertise be helpful.

Once your order is reviewed, you will be faxed an order acknowledgement with your proof showing the artwork to be printed and placement on your selected item. Please return this order acknowledgement within 24 hours so as not to effect your expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification please note on the order acknowledgment.

Pre-Production Proofs: we can produce an actual proof of your item with your imprint prior to running your entire order. We recommend this on all orders where time permits. Pre-production proofs typically incur an additional charge for screens and setups plus the cost of the item and can add 5-10 days to the order process.

Returns: after the order acknowledgment approving the artwork to be imprinted is returned it will be sent to production for decoration (imprinting, screen printing, embroidery, etc). After the product has been imprinted on (according to the faxed proof) there are no product returns accepted.

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